WhatsApp Commerce — Catalogue, Cart, UPI Payments & GST Invoices

Sell on WhatsApp with product catalogues, multi-item carts with quantities, delivery-area checks, UPI/card payments, order management, POS and automatic GST invoices.

Let customers order where they already chat

Many Indian customers prefer to order by WhatsApp. Instead of handling those orders manually, a commerce flow captures items, address, payment and invoice automatically.

The complete order journey

Browse: WhatsApp catalogue or interactive lists by category.
Cart: select multiple items with quantities and review the cart.
Serviceability: location-based delivery radius check or PIN code check, with pickup as an alternative.
Pay: UPI, cards and wallets via payment link inside the chat, with retry if a payment fails.
Confirm: order confirmation, GST invoice and status updates on WhatsApp.

Back-office tools

Orders dashboard, POS for counter sales, label printing, sales GST reports and Shopify catalogue sync for brands that also sell online.

This service runs on WaZappy, our WhatsApp Business API platform built on Meta's official Cloud API. Infrared Techno is a Meta Tech Provider. You can start free on WaZappy yourself, or let our team set it up for you.

What you get

Catalogue setup

Products, prices, variants and images.

Order flow

Cart, address, serviceability and confirmation.

Payments

Payment links with automatic status updates.

GST invoices

Automatic invoices and sales GST reports.

Order management

Dashboard, POS and label printing.

How we deliver

Discovery call

We understand your goals, users and constraints.

Proposal

Written scope, timeline and cost — no surprises.

Build & demos

Regular progress demos on a staging link.

Launch & support

Go-live, training and ongoing support.

Frequently asked questions

Which payment methods are supported?

UPI, cards and wallets through supported payment gateways such as Razorpay.

Can it check if I deliver to the customer's area?

Yes, using the customer's shared location and a delivery radius, or a list of serviceable PIN codes.

Get a free quote

Share your number and requirement for WhatsApp Commerce, Payments & GST Invoicing. Our technical team will call you back.

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WhatsApp Commerce, Payments & GST Invoicing