WaZappy
WaZappy
WhatsApp Business API platform for India — inbox, automation, AI & commerce.
WaZappy brings your team inbox, no-code chatbot flows, AI replies, broadcasts, drip campaigns, catalog, payments and GST invoicing together on the official WhatsApp Cloud API. Start free, connect your number in minutes and automate sales and support on the app your customers already use.
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Illustrative conversation · automated with WaZappy flows, AI and payments
Features built for growing businesses
Shared Team Inbox & Agents
One WhatsApp number, many agents. Assign chats, add notes, set roles and track every conversation from a single inbox and agent dashboard.
No-Code Flow Builder
Drag-and-drop automation with 52 node types across 10 groups — menus, lists, validated questions, conditions, delays, HTTP calls, location checks and payments. Every failure path can retry instead of dead-ending.
AI Suite
AI Respond with a RAG knowledge base in Hindi or English, AI Classify, AI Extract and AI Image Read. Bring your own key for Gemini, OpenAI, Claude, Groq, DeepSeek or Mistral — no AI credit limits.
Campaign Manager
Broadcast Meta-approved templates to segmented, opted-in audiences with real-time sent/delivered/read tracking, failure insights and retries.
Drip & Follow-up Sequences
Time-based drips, follow-ups, scheduled sends and wait-until steps that nurture leads automatically.
WhatsApp Catalog, Orders & POS
Product catalog, multi-select carts with quantities, order management, point-of-sale and label printing — sell inside the chat.
Payments in Chat
Collect UPI, card and wallet payments right inside WhatsApp, with automatic confirmation and retry on failed payments.
GST Invoicing & Reports
Generate GST invoices and sales GST reports from orders — built for Indian businesses from day one.
CRM, Segments & Lead Scoring
Rule-based dynamic segments, lead scores, pipeline stages and team notifications keep sales organised.
Google Workspace, 1-Click
Look up and write Google Sheets rows, book Google Calendar slots with free/busy checks and use Drive files — inside your flows.
Email Campaigns & Custom Sender
Send emails from flows and campaigns using your own SMTP or SendGrid sender.
Message Templates
Create, submit and track WhatsApp template approvals without leaving the dashboard.
Analytics & Ad Attribution
WhatsApp analytics, flow analytics and Click-to-WhatsApp ad attribution to see which campaigns bring revenue.
WhatsApp Calling
Business calling on WhatsApp plus call scheduling, alongside chat.
Developer API & Webhooks
REST API and webhooks to connect WaZappy with your CRM, ERP, website or e-commerce store.
MCP Server for AI Assistants
Manage flows, templates, broadcasts and reports in plain language from AI assistants through the WaZappy MCP server.
Live in 4 simple steps
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1
Sign up free
Create your WaZappy account in minutes on wazappy.com — no credit card needed for the free plan.
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2
Connect your number
Link your WhatsApp Business number through Meta Embedded Signup. Keep your Meta Business details, business documents and a card for Meta billing ready.
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3
Build or pick a flow
Start from 66+ ready templates across 18 industries or design your own bot in the no-code builder. Add AI with your own key.
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4
Launch & grow
Run broadcasts, drips and commerce from one dashboard while your team handles chats in the shared inbox.
Made for your industry
E-commerce & D2C
Catalog ordering, abandoned cart recovery, order and shipping updates, COD confirmation.
Education & Coaching
Admission enquiries, demo class booking, fee reminders and result broadcasts.
Healthcare & Clinics
Appointment booking on Google Calendar, reminders, reports and follow-ups.
Real Estate
Lead qualification, project brochures, site-visit scheduling and sales pipeline.
Restaurants & Cloud Kitchens
Menu ordering with delivery-radius checks, multi-item carts and online payment.
Services & Agencies
Lead capture from ads, quotations, document collection and automated follow-ups.
Finance, Tax & Legal
Document collection, due-date reminders and client status updates.
Travel & Hospitality
Enquiries, itineraries, booking confirmations and payment links.
Built in India, for Indian businesses
Most WhatsApp tools stop at broadcasts. WaZappy goes further: GST invoicing, UPI payments in chat, a Hindi-capable AI assistant, Google Sheets and Calendar inside your flows, and a flow builder that never strands a customer — every failure path offers a retry or a choice, and customers can always go back a step.
Who it is for
- Startups and D2C brands that sell and support on WhatsApp
- MSMEs and corporates that need a shared inbox, approvals and reporting
- Agencies managing WhatsApp for multiple clients
Why teams choose WaZappy
- Official Cloud API with Meta Embedded Signup — no unofficial apps or ban-prone hacks
- Zero markup on Meta charges — you pay Meta directly
- Bring-your-own AI key, so AI costs stay transparent
- Backed by Infrared Techno's engineering team for custom integrations
Integrations
Start free. Upgrade when you grow.
Free
₹0 forever
- 1 WhatsApp number
- 100 conversations / month
- 500 contacts
- 10 message templates
- 1 agent
- Community support
Basic
₹2,499 /mo + 18% GST
- 1 WhatsApp number
- Unlimited conversations
- 1 agent seat
- 5,000 contacts
- 25 message templates
- 1 automation flow
- Task reminders & scheduling
- Email support
- Zero markup on Meta message charges
Silver
₹4,499 /mo + 18% GST
- 1 WhatsApp number
- Unlimited conversations & contacts
- 2 agent seats
- Unlimited message templates
- 2 automation flows
- Unlimited broadcast campaigns
- AI chatbot — bring your own AI key, no credit limits
- WhatsApp commerce, catalog & orders
- GST invoicing & reports
- API & webhooks
- Email + Google Sheets integration
- Task reminders & call scheduling
- Priority support
- Zero markup on Meta message charges
Platinum
₹8,999 /mo + 18% GST
- 3 WhatsApp numbers
- 10 agent seats
- Unlimited contacts, templates, flows & broadcasts
- Everything in Silver, plus:
- WhatsApp payments in chat
- POS system & label printing
- Click-to-WhatsApp ad attribution
- Google Calendar & Google Sheets
- Dedicated account manager
- SLA-backed support
- Zero markup on Meta message charges
Enterprise
Custom priced on volume
- Everything in Platinum
- Numbers, agents and flows sized to your contract
- Dedicated onboarding & migration
- White-label and reseller options
- Custom integrations and data residency
- Named account manager
- 99.9% uptime SLA
Monthly prices as listed on wazappy.com, exclusive of 18% GST (billing outside India is a zero-rated export, so no GST). Quarterly, half-yearly and yearly billing cost less per month. WhatsApp message charges are billed by Meta directly — WaZappy adds zero markup. Optional one-time assisted setup: ₹2,499 + GST. View live pricing
Frequently asked questions
What is WaZappy?
WaZappy is a multi-tenant WhatsApp Business API platform built by Infrared Techno. It combines a shared team inbox, a no-code flow builder, AI, campaigns, CRM and WhatsApp commerce in one dashboard for Indian businesses.
Is WaZappy built on the official WhatsApp Business Platform?
Yes. WaZappy uses Meta's official WhatsApp Cloud API, and Infrared Techno is a Meta Tech Provider on the WhatsApp Business Platform.
Who pays for WhatsApp messages?
Meta bills WhatsApp conversation charges directly to the payment method on your Meta Business account. WaZappy charges only for the software, with zero markup on Meta's message charges.
What do I need to get started?
A Meta Business account, a phone number for WhatsApp Business, your business details/documents for verification (such as GST or PAN) and a Visa or Mastercard card for Meta billing. WaZappy is designed for startups, MSMEs and corporates.
Can I use my own AI provider?
Yes. Connect your own API key for Gemini, OpenAI, Claude, Groq, DeepSeek or Mistral. There are no AI credit limits from WaZappy.
Can I send bulk broadcasts?
Yes — to contacts who have opted in, using Meta-approved templates. Meta's messaging limits and quality rules apply to every WhatsApp Business account.
Does the AI understand Hindi?
Yes. The RAG knowledge assistant can answer in Hindi or English from the documents and FAQs you upload.
Is there a free plan?
Yes. The Free plan is free forever with no card and no trial countdown: 1 WhatsApp number, 100 conversations a month, 500 contacts, 10 message templates and 1 agent. Paid plans start at ₹2,499/month + GST.
Ready to grow with WaZappy?
Create your free account in minutes. Need help with onboarding or a custom integration? Our team at Infrared Techno is here.
Visit wazappy.com
