SMS that gets delivered, legally

In India every commercial SMS must follow TRAI's DLT (Distributed Ledger Technology) framework: the sender (principal entity), sender IDs (headers) and message templates must be registered, and promotional messages must respect customer preferences and timing rules. Infrared Techno is itself a DLT-registered principal entity, so we know the process first-hand.

What we help with

  • DLT registration guidance for your business entity, headers and content templates.
  • Template drafting with correct variable formats so they get approved.
  • API integration of OTP, transactional and alert SMS into your website, app or ERP.
  • Delivery reports and logging inside your software.
  • Fallback logic — WhatsApp first and SMS as backup, or the reverse.

Typical messages

Login OTPs, order and dispatch alerts, payment confirmations, appointment reminders, due-date reminders and offers to opted-in customers.