The official way to use WhatsApp for business

The WhatsApp Business app works for a single phone. The WhatsApp Business Platform (API) is built for teams: multiple agents on one number, automated replies, approved message templates, broadcasts to opted-in customers and integrations with your software. We take care of the full setup so you can start using it quickly and correctly.

What we set up for you

  • Onboarding: Meta Business account, phone number connection through Embedded Signup, display name and business profile.
  • Message templates: drafting utility, marketing and authentication templates that follow Meta's guidelines, and submitting them for approval.
  • Shared team inbox: assign chats, add notes, set agent roles and track response times.
  • Chatbot flows: menus, lists, forms, Google Sheets lookups, appointment booking and payment collection.
  • Broadcasts and drips: campaigns to segmented, opted-in contacts with delivery and read tracking.
  • Integrations: website forms, CRM, Shopify/WooCommerce, ERP and custom systems via API and webhooks.

Pricing transparency

Meta charges for WhatsApp conversations directly to the payment method on your Meta Business account. Software plans are billed separately by WaZappy with zero markup on Meta's charges. See current plans on the WaZappy pricing section.

Who it suits

Startups, MSMEs and corporates that need several people answering WhatsApp, want to automate common questions, or send order, appointment and payment updates at scale. Onboarding needs business details for Meta verification and a card for Meta billing.

This service runs on WaZappy, our WhatsApp Business API platform built on Meta's official Cloud API. Infrared Techno is a Meta Tech Provider. You can start free on WaZappy yourself, or let our team set it up for you.